This blog entry was originally posted at A Software Insider’s Point Of View
Single Instance ERP Harder And Harder To Justify
The holy grail of an ERP implementation used to be the single instance deployment. However, market forces, a move to adopt new disruptive technologies, slow pace of innovation from incumbent vendors, and high maintenance fees have changed many organization’s perspectives. Add a slew of rapidly changing business requirements battling rigid legacy infrastructures and next gen CIO’s have been forced to depart from the standard apps strategies. In fact, improved integration, web services, and SaaS deployments have now improved the success rates and ROI for Two-Tier ERP apps strategies.
Purpose Built Capabilities And Cost Savings Drive Push For Two-Tier Apps Strategies
Recent Software Insider data surveys of next gen IT leaders in Q3 2009 and Q1 2010 show a 10% increase among organizations considering a Two-Tier ERP apps strategy (see Figure 1). Key drivers behind moving to a Two-Tier ERP approach stem from:
- Purpose built or industry requirements (89.61%). Next gen IT leaders remain frustrated by the lack of innovation and progress in completing out promised functional footprints. As market competition intensifies, industry specific, purpose built solutions provide the competitive advantage needed for survival and success.
- Existing systems too expensive (70.13%). ROI calculations on existing ERP systems often show high cost factors. The culprits – overruns in implementation, customization of reports, maintenance payments on shelfware, increasing costs to staff, and rigidity of system.
- Upgrade too expensive (45.45%). Many customers face upgrade costs equivalent to reimplementation. Cost factors could equal up to 85% of the original implementation cost.
- Need to innovate (35.06%). Some organizations find that their vendors have not innovated fast enough. Social channels have not been accounted for. User experiences seem dated. Reporting and analytics require experts to deliver. Paucity in mobile solutions hinder productivity.
- Regulatory compliance (24.68%). The need to meet industry specific regulatory compliance drive organizations to choose purpose built solutions. Many choose SaaS to mitigate the costs of legislative and regulatory updates.
- Geographic requirements (19.48%). Country or region specific requirements may require two-tier strategies based on geography. Some ERP systems lack the language or tax requirements and a separate instance will prove cheaper to run than customizing a monolithic large ERP solution.
- Existing systems too rigid (15.58%). Rigidity may lead to the inability to integrate and work with other systems, new channels, and emerging stakeholders. Integration solutions can assist, but long term, next gen IT leaders will begin to surround legacy solutions with newer technologies.
Figure 1. Two Tier ERP Strategies Gain Favor In Next Gen IT Leader Apps Strategies
Figure 2. Industry Requirements And Cost Drive Push To Two-Tier Apps Strategies
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